Cancellation Policy

Terms and conditions


  • Cancellation by client
    In order to cancel the trip, the client is must obliged to alert Nepal Mountain Trekkers one month before the trip departure date with real reasons with logic. However, 10% of the trip cost will be charged as cancellation cost in such cases. As well as, if the clients failed to inform us before one month then with 20?ditional payment on the total trip cost as cancellation cost, the trip can be cancelled 20 days prior to the trip departure date. Otherwise, we won’t be liable to make the refund for the payment since the deposit amount of the client would be already used in the arrangement of services like accommodation, guides and so on.
  • Cancellation by NMT
    In case of uncontrollable factors such as natural calamities, political instability, and so on, Nepal Mountain Trekkers hold a right to cancel the trip with prior notice to the clients. In this situation, the clients will be requested to wait and postpone their trek or will be provided with another trip of the same cost so that the payment of our clients won’t go waste.
  • Trip Alteration or Termination by Reasons Beyond Control
    If the clients would like to make any alternation in the trip like postponing the trip date or making changes in the itinerary as well as alternating the entire trip with another one because of any reason with real logic then with a prior notice a week before the trip departure date, they can proceed for it. Please be noted that, while alternating the trip with another trip, the trip with a higher cost than the trip they have booked will require making the additional payment.

Why to choose NMT?

“Safety, Satisfaction and Success”

With the prime motto of, “Safety, Success and Satisfaction”, NMT ensures our clients would acquire the best of our services.

Cost Relevance

While you make an inquiry or book a trip with NMT, we always provide the exact cost quotation mentioning where each of your pence would be spent.

Legally registered trekking company in Nepal

Nepal Mountain Trekkers is a legally registered trekking company in Nepal that is affiliated with the Ministry of Tourism, NTB, TAAN, and NMA.

Eco-Tourism and Social Alertness

NMT uses environment-friendly equipment and bio-products as well as runs a timely campaign to provide awareness for the conservation of the environment.

We are insured. Are you?

To prevent unwanted and unexpected risks that are beyond our control; we have insurance cover for all our staff. And we do recommend all our clients to get insured with the best insurance policy before traveling.

Own Accommodations, Transportation and Equipment

Nepal Mountain Trekkers is a huge enterprise that owes its own accommodations and transportations for the ease of our clients.

100% Personalized Trips

Nepal Mountain Trekkers facilitate our clients with the flexibility to customize the trip itinerary and dates as well as services to be included. You can choose any of our packages and personalize it according to your requirements.